FreedomBank offers Brella™, a debit card alerting app. It can be an effective tool in preventing fraud.

• Set up customized alerts based on type and amount
• Send alerts to an email, text or both
• Temporarily block and unblock your card
• View account balance
• Make person to person transfers
• Available in Android and Apple digital stores

Privileged Status® is a program developed by the SHAZAM® network to help community financial institutions provide their customers with a broad base of surcharge-free ATM locations.
Find Privileged Status® ATM's near you

FreedomBank uses the FICO Falcon Fraud Manager™ system to help prevent debit card fraud. To be effective, make sure to keep your contact information up to date with us!

• Monitored 24/7
• Abnormal spending habits are flagged as possible fraud
• A SHAZAM fraud specialist will call you on our behalf
• SHAZAM does not ask for personal information
• Texts will come from 888-530-1648 or 202-852-9261. Phone calls will come from 866-508-2693 or 855-219-5399.

Card Controls, online and in the mobile app, allow you to control how, when and where your debit card is used. You can freeze all transactions by clicking on the freeze option on the main card view. To view the other available options, click on the card icon or card number.

Nickname:

• Allows you to customize the name of your debit card. This name will be displayed on the main card view and allows you to quickly identify specific cards.

Freeze:

• Blocks all transactions. To unfreeze a card, click on the unfreeze button or uncheck the block all transactions box.

Transaction Limit:

• If a value is entered. only transactions below this threshold will be allowed to process.

Freeze International:

• When this option is checked, only U.S. based transactions will be allowed.

In Person Only:

• When this option is checked, only in person transactions will be allowed. All Internet, fax, and telephone transactions will be blocked.

Contact Information:

• Enter your contact information, email addresses and mobile phone number. This information is used for the alerts that are sent based on alert types configured for notifications.

Alerts:

• Each user can configure exactly which alert types they wanted to receive. Setup alerts to be sent by email and/or SMS for each of the following alert types:
  -International
  -Internet
  -System
  -Fraud
  -Transaction amounts above the custom high dollar threshold value

Travel Memos:

• Allows you the option to notify the bank of any travel plans where you might be using your debit card. Some transactions maybe blocked due to location, and this allows you to schedule your dates and locations of your card use. Add your contact information, trip name, memo text (if any), start and end dates, and check all travel locations.